“Can we change their attitude?” “No.” “Can they change their own attitude?” “Yes.” “So, what is our goal? To change their attitude, or to convince them that they need to change it themselves?” “That is challenging, difficult, will take sweat and tears……….do I really want to even try it?” “Ah! We are now at the root of the problem and[Read More…]

Many years ago, in the 1970’s I remember seeing a Russian tractor. India used to have a bilateral trade agreement with the USSR by which we bought all kinds of goods from Russia and paid for them in Indian Rupees, whereby we were able to conserve our meagre foreign exchange. You can read more about that agreement here http://www.commonlii.org/in/other/treaties/INTSer/1953/16.html Russia bought[Read More…]

Judgement by Anonymous Before God’s footstool to confess A poor soul knelt, and bowed his head; “I failed,” he cried. The Master said, “Thou didst thy best—that is success!” It was December 1980. I was sitting on the veranda of my house in Guyana. It was about 9.00 pm, dark, balmy evening in the tropics. As usual on most days in[Read More…]

You all know my butler Bastian who I have written about earlier. Bastian like most of his tribe spoke ‘Butler English’ and was very snobbish. My wife used to speak to him in the same way to make it easier for both to understand what was going on. So sometimes I would come in to hear, ‘Bastian, tomatoes got, not[Read More…]

“So, how did things get so bad?” I am sure you must have heard, asked or thought about this yourself. So have I. Many times, over the years whenever I saw a badly-behaved child being fed with the help of an iPad, a spaced-out teenager who seems lost in his electronic world where Facebook friends are more real to her[Read More…]

It was 1984. The second and last formal employment of my career was in the tea plantations in the Anamallai Hills in Coimbatore District of Tamilnadu. I worked there for seven years, one of the most enjoyable and instructive periods of my life. Fires and estates are companions. Not surprising given the combination of people who smoke and don’t always[Read More…]

One of the areas of my responsibility was the Commissary. This was the company owned department store from where you got your weekly supply of food and practically everything else you needed. It had a small frozen foods section, rough wooden shelves with rice, flour, lentils and other groceries stacked on them, farming tools, alcohol and beverages, tea, sugar, condiments[Read More…]

What are the characteristics of a happy marriage? Truth, Caring, Mutual respect are what I call my three Cardinal Principles of happy marriages. Please notice that I am not using the word ‘love’. Love comes out of these three things. What is called love is usually physical desire. The shape or size of someone’s body is not the inspiration for love; it can[Read More…]

“So, Comrade Baig, you have been living here for two years. What are your impressions about our country?” The interviewer was from Guyana Chronicle, the main English newspaper. I was being interviewed because I was there. Comrade was a gender-neutral term used to address anyone because Guyana was a socialist (communist) country ruled by an iron-man with an iron fist,[Read More…]

My friend asked me a question; Where are the statesmen? Where have they all gone? For the sake of some clarity, I defined statesmen as people who were highly respected for their integrity, were highly ethical and moral and showed long-term vision for their people and countries and spent their lives in helping their people achieve that vision and not[Read More…]

Timehri Airport, Georgetown, Guyana, South America; a long way from home in Hyderabad, India. My first independent job, my first foreign country. January, 1979 The plane circled to land at Georgetown, Guyana. It was an old Boeing 707, which had seen a lot of service and belonged to the venerable BWIA (British West Indian Airlines also known as ‘But Will[Read More…]

When a caterpillar looks in the mirror it does not see a butterfly. Yet hidden in that form is the potential to take the epitome of sluggishness and transform it into the epitome of grace, lightness and flight. The only condition is that the very nature of the thing must change completely. Caterpillars have no choice in the matter. People[Read More…]

Interestingly, success seems to breed fear of failure. This is a paradox, since success should really build confidence. It does that too, but what seems to happen over the years is that we become progressively more afraid of losing what we have created and our ability to take risks decreases. This to me explains why entrepreneurs who have built large[Read More…]

I was a member of the team that built the Mayura Factory in the Anamallais where I was the Assistant Manager in charge of the building project. So, I was closely associated with the project from the word ‘Go.’ The factory was built on Lower Sheikalmudi Estate and AVG Menon, my first manager was made responsible for the project. He[Read More…]

One of the first things I did when I joined the tea industry was to learn Tamil. I recall Mr. Ahmedullah, the General Manager telling me, ‘You must speak Tamil not only fluently but like a Tamilian, not like a Hyderabadi or an Englishman.’ And that is what I proceeded to do. I engaged the local school teacher in Sheikalmudi,[Read More…]

“The two greatest obstacles to democracy in the United States are, first, the widespread delusion among the poor that we have a democracy, and second, the chronic terror among the rich, lest we get it.”      Edward Dowling We’re seeing a sudden surge of dictatorial fascistic leaders around the globe. Here’s something I wrote several years ago, trying to explain what’s happening[Read More…]

As I stand here at the tail end of 2018, just a few days before the new year is due to come in, I ask myself how I would like to be remembered. And the answer, hands down is, as a Shameless Idealist. In your life, if you want to achieve anything worthwhile you must do two things. Firstly, surround[Read More…]

A friend sent me a video about an all-women mosque (actually it turned out to be women praying in an all-faith center) in California with the caption, ‘This is Haraam and is a sign of Dajjal.’ I debated with myself whether this was even worth spending time to refute. But I recall the Hadith of Rasoolullahﷺ who emphasized principle of ownership[Read More…]

If liberty means anything at all, it means the right to tell people what they do not want to hear.  ~ George Orwell India has changed. I hate to say it, but that is the truth. It is no longer the nation I grew up in. The question is, ‘Do we want to continue to remain silent and allow this[Read More…]

The tea plantations of the Sub-continent are a unique environment, be that in South India, Assam or Sri Lanka because they represent a completely artificial man-made community. The areas where tea is grown were, until a hundred years ago, pristine rain forest. Then came the British, having discovered wild tea in Assam as well as with stolen tea seedlings from[Read More…]

One of the first things that strikes you as you enter any ‘Tea District’ is the tea factory. These in many if not most cases are over a century old, build entirely of wood on a structure of steel girders. The machinery, especially in the Orthodox factories is fit for a museum. For the uninitiated, ‘Orthodox’ refers to the type[Read More…]

Why do you have a burglar alarm on your car or home? Not because you believe that no burglar in the world can get past it. But because you know that burglars, very sensibly, always look for easy gains. The reality is that if someone really wants to break into Fort Knox, I am sure there are ways to do[Read More…]

Co-Written By Mirza Yawar Baig, Steven Earl Salmony and Sally Dugman According to Yawar: Change the Script We have reached a stage in our development (if I dare to call it that) as human beings where our world seems to run on hatred, not love. I think we all know the many reasons for this and how the flames are[Read More…]

I started working in India in the Anamallai Hills, part of the Western Ghats as they tapered down all the way into the tip of the subcontinent. Before that I had worked for five years in bauxite mining in Guyana, South America and lived on the bank of Rio Berbice, in the middle of the Amazonian rain forest. But that[Read More…]

Many years ago, I wrote a piece which I posted on my blog called, ‘Same Chairs, Different Bottoms’. Here it is for those who may not have read it. It is necessarily full of Indian (and Hindi) idiom which is not translatable so I apologize to those who don’t understand Hindi in advance. Also you need to know something of[Read More…]

You may have seen the famous documentary, Four Horsemen. In this film is this quote: When plunder becomes a way of life for a group of people living together in society, they create for themselves in the course of time, a legal system that authorizes it and a moral code that glorifies it.      ~ Frederic Bastiat I ask myself why[Read More…]

There is a beautiful teaching story from Korea of a Zen master and his disciple. The master took him to the bank of a stream that flowed between rocks. There he made a small paper boat and floated it on the water. He told his disciple to follow the boat and report back to him about its journey. The disciple[Read More…]

I want to begin with a brief thumbnail view at global geopolitics since the collapse of the Soviet Union under President Gorbachev. This was an event that was widely applauded and rejoiced, including by Muslims worldwide. Little did they realize what it would lead to. For a military state, an economy based on war, an enemy is essential. When the[Read More…]

In 1985, when I was studying at the IIM Ahmedabad, our Professor of Organization Behaviour (OB) Area was Prof. Pulin Garg. One day he told us a very interesting story which has remained in my mind all these decades. He told us that some years earlier Ford Foundation, the American NGO, did a project to help village farmers to enhance[Read More…]

There are four things that I have learnt in building a leadership consulting practice across the globe that are related to Customer Service. They are: The customer is not always right but the customer is always the customer. All rules related to customers must be clearly for the customer’s benefit. Good recovery after service failure results in more customer loyalty[Read More…]

Once upon a time there was a beautiful land in which clear rivers flowed through lush forests. Birds flocked to the trees which were heavy with fruit until one was almost deafened by the cacophony of their cries. And if one dared to walk under the trees, then one needed an umbrella which quickly changed color and became white with[Read More…]